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Terms and Conditions

True Local Electricians Sutherland Shire

Book Online Today!

Fill-in your details & we will be in touch to schedule a Free Quote for your Electrical Service.

Terms and Conditions

True Local Electricians Sutherland Shire

Book Online Today!

Fill-in your details and we will be in touch to schedule a Free Quote for your Electrical Service.

Terms & Conditions

These terms and conditions are the contract between you and True Local Electricians (“us”, “we”, etc). By visiting or using Our Website, or signing up for our Services, you agree to be bound by them.

We are True Local Electricians, a company registered in Australia, ACN number 54 637 930 931 of address  1/14-16 Giddings Ave, Cronulla 2230.

You are: Anyone who uses Our Website or the Services that we provide.

Please read this agreement carefully and save it. If you do not agree with it, you should leave Our Website immediately. Agreement terms as follows:

1. Payments & Deposits

1.1) Payment is due on the completion of work by Visa, Mastercard or Cash (Surcharge of 1.95% applies for all card payments). The seller will retain title to any fitting or electrical appliance until payment is made, if settlement is not made as agreed, the seller shall have the right to remove and be held harmless from any damages resulting.

1.2) Minimum Deposit of $50 or 10% (which ever is greater); or any custom amount as negotiated between the buyer & seller is payable on acceptance/agreement of quotes. Deposit is non-refundable for any cancellations due to change of mind and retained by the seller in full.

2. Promotions

2.1) Money off promotions/discounts/VIP voucher cards are valid upon presentation of voucher or mentioning the online promotion and applied against any repair or installation service. Discounts are only valid with services/repairs over $300 and do not apply to Call Out fee’s or Emergency Jobs.

2.2) “Refer a friend discount” Gift voucher & $50 off promotions are available for any repair or installation service. Not available with any other offer. Voucher must be presented to obtain discount/gift card. Discount/promotion is only valid with services/repairs over $300 AUD and do not apply to Call Out fee’s or Emergency Jobs. $50 gift card is selected and provided by True Local Electricians and subject to the referral completing a repair or service over $300 AUD in value. It is the responsibility of the referrer to contact True Local Electricians and register themselves as the referrer.

2.3) From time to time, we may use any personal information provided by you to True Local Electricians for the purposes of marketing products, services & promotions. You may opt out at any time by emailing info@truelocalservices.com.au

3. Performing Work To Your Property

3.1) The removal of any existing equipment, material or appliances are performed with the upmost care, however we will be held harmless of any responsibility for damage caused to your property including walls, floors or other surfaces in the removal process.

3.2) The removal of rubbish is undertaken with the use of the local garbage bin belonging to the owner or occupier of the premises.

3.3) Any fitting or electrical appliance supplied by the customer will not be warranted by True Local Electricians. Service charges will apply for repair or replacement of these items if found to be faulty.

3.4) Life time warranty applies to workman-ship conducted by True Local Electricians only. Any faults as a result of workmanship not effected by external factors will be repaired free of charge. Manufacturer warranty periods will apply to fittings and appliances supplied by True Local Electricians.

4. Our Website & Social Media

4.1 Definitions

“Content” means the textual, visual or aural content that is encountered as part of your experience on Our Website. It may include, among other things: text, images, sounds, videos and animations. It includes content Posted by you.

“Directory” means the True Local Electricians directory of Electrical services the purpose of Our Website.

“Intellectual Property” means intellectual property owned by us, of every sort, whether or not registered or registrable in any country, including intellectual property of all kinds coming into existence after today; and including, among others, patents, trademarks, unregistered marks, designs, copyrights, software, domain names, discoveries, creations and inventions, together with all rights which are derived from those rights.

“Our Website” means any website or service designed for electronic access by mobile or fixed devices which is owned or operated by us True Local Electricians. It includes all web pages controlled by us.

“Post” means place on or into Our Website any Content or material of any sort by any means.

“Services” means all of the services available from Our Website.

4.2 Inclusion in the Directory

4.2.1. We may place data in the Directory, or edit or remove any entry.

4.2.2. Data placed by us is obtained from open sources on the Internet or elsewhere.

4.2.3. A data subject may edit his entry at any time.

4.2.4. We may preserve or disclose data placed in the Directory by any person:

  • to comply with the law, including any judicial order;
  • to respond to any claim by a third party;
  • to protect the rights of any person;
  • to disseminate information in the normal course of use of the Directory.

4.3 How we handle your data

4.3.1. Our privacy policy is strong and precise. It complies fully with the relevant law.

4.3.2. We need the freedom to be able to publicise our Services and your own use of them. You therefore now irrevocably grant to us the right and licence to edit, copy, publish, distribute, translate and otherwise use any Content that you place on Our Website, in public domain and in any medium. You represent and warrant that you are authorised to grant all such rights.

4.3.3. We will use that licence only for commercial purposes of the business of Our Website and will stop using it after a commercially reasonable period of time.

4.3.4. You understand that you are personally responsible for your breach of intellectual property rights, defamation, or any law, which may occur as a result of any Content having been posted by you;

4.3.5. You accept all risk and responsibility for determining whether any Posting is in the public domain and not confidential.

4.3.6. We do not solicit ideas or text for improvement of our Service, but if you do send to us material of any sort, you are deemed to have granted to us a licence to use it in the terms set out at above.

4.3.7. From time to time, we may use any personal information provided by you to True Local Electricians for the purposes of marketing products, services & promotions. You may opt out at any time by emailing info@truelocalservices.com.au

4.4 Removal of offensive Content

4.1. For the avoidance of doubt, this paragraph is addressed to any person who comes on Our Website for any purpose.

4.2. We are under no obligation to monitor or record the activity of any user of Our Website for any purpose, nor do we assume any responsibility to monitor or police Internet-related activities. However, we may do so without notice to you and without giving you a reason.

4.3. If you are offended by any Content, the following procedure applies:

4.3.1 your claim or complaint must be submitted to us in the form available on Our Website, or contain the same information as that requested in our form. It must be sent to us by post or email.

4.3.2 we shall remove the offending Content as soon as we are reasonably able;

4.3.3 after we receive notice of a claim or complaint, we shall investigate so far as we alone decide;

4.3.4 we may re-instate the Content about which you have complained or not.

4.4. In respect of any complaint made by you or any person on your behalf, whether using our form of complaint or not, you now irrevocably grant to us a licence to publish the complaint and all ensuing correspondence and communication, without limit.

4.5. You now agree that if any complaint is made by you frivolously or vexatiously you will repay us the cost of our investigation including legal fees, if any.

5. Our Website: moderated Content

Whatever the age of consent in your country, we believe our users should be protected from unsuitable Content. To protect you and your children, you should know our policy, which is as follows:

5.1. Insofar as Content relates to children, our volunteers have checked both the entries, and, where relevant, the links.

5.2. We do not knowingly collect personal information from any person under the age of 18 years.

5.3. Any person of any age may freely access any page of Our Website. We do not check identities nor moderate Content beyond our reasonable control.

5.4. It is you, not we, who provide access to Our Website for the children in your care. It is for you to check that the Content your children might see is suitable for them.

5.5. Where links are concerned, you may like to check the privacy policies of those sites where your children might visit frequently to see how they collect and use information.

5.6. Filter software may also be useful to you.

5.7. You acknowledge that we are not responsible for Content that anyone has placed on Our Website for the content of the site accessible by a link from Our Website.

5.8. You now agree to waive any claim you may otherwise have against us on account of age-related suitability of Content and to indemnify us against any claim made by any person on behalf of a child in your care.

6. Security of Our Website

If you violate Our Website, we shall take legal action against you. You now agree that you will not, and will not allow any other person to:

6.1. modify, copy, or cause damage or unintended effect to any portion of Our Website, or any software used within it.

6.2. link to Our Website in any way that would cause the appearance or presentation of the site to be different from what would be seen by a user who accessed the site by typing the URL into a standard browser;

6.3. download any part of Our Website, without our express written consent;

6.4. collect or use any information obtained from or about Our Website or the Content except as intended by this agreement;

6.5. aggregate, copy or duplicate in any manner any of the Content or information available from Our Website, other than as permitted by this agreement or as is reasonably necessary for your use of the Services;

6.6. Despite the above terms, we now grant a licence to you to:

6.6.1 create a hyperlink to Our Website for the purpose of promoting an interest common to both of us. You can do this without specific permission. This licence is conditional upon your not portraying us or any product or service in a false, misleading, derogatory, or otherwise offensive manner. You may not use any logo or other proprietary graphic or trademark of ours as part of the link without our express written consent. 6.6.2 you may copy the text of any page for your personal use in connection with the purpose of Our Website or a Service we provide.

7. Intellectual Property

You agree that at all times you will:

7.1. not do anything which does or might reduce the value of our Intellectual Property or challenge our ownership of it.

7.2. notify us of any suspected infringement of the Intellectual Property;

7.3. so far as concerns software provided or made accessible by us to you, you will not:

7.3.1 copy, or make any change to any part of its code;

7.3.2 use it in any way not anticipated by this agreement;

7.3.3 give access to it to any other person than you, the licensee in this agreement;

7.3.4 in any way provide any information about it to any other person or generally.

7.4. not use the Intellectual Property except directly as intended by this agreement or in our interest.

8. Disclaimers and limitation of liability

8.1. The law differs from one country to another. This paragraph applies so far as the applicable law allows.

8.2. All implied conditions, warranties and terms are excluded from this agreement. If in any jurisdiction an implied condition, warrant or term cannot be excluded, then this sub paragraph shall be deemed to be reduced in effect, only to the extent necessary to release that specific condition, warranty or term.

8.3. Our Website includes Content Posted by third parties. We are not responsible for any such Posting. If you come across any Content which offends against this document, please contact us via the “Contact us” page on Our Website.

8.4. You are advised that Content may include technical inaccuracies or typographical errors. This is inevitable in any large website. We would be grateful if you bring to our immediate attention, any that you find.

8.5. Our Website contains links to other Internet websites. We have neither power nor control over any such website. You acknowledge and agree that we shall not be liable in any way for the content of any such linked website, nor for any loss or damage arising from your use of any such website or from your buying services or goods via such a website.

8.6. The True Local Electricians Pty ltd Website and True Local Electricians Pty ltd Services are provided “as is”. We make no representation or warranty that the service will be:

8.6.1 useful to you;

8.6.2 of satisfactory quality;

8.6.3 fit for a particular purpose;

8.6.4 available or accessible, without interruption, or without error.

8.7. We claim no expert knowledge in any subject. We disclaim any obligation or liability to you arising directly or indirectly from information you take from Our Website.

8.8. We accept no responsibility for:

8.8.1 third party advertisements which are posted on Our Website or through the Services;

8.8.2 the conduct, whether online or offline, of any user of Our Website or the Services;

8.8.3 failure or malfunction of computer hardware or software or technical equipment or system connected directly or indirectly to your use of the Services.

8.9. You agree that in any circumstances when we may become liable to you, the limit of our liability is the amount you have paid us in the immediately preceding 12 month period for the Services concerned.

8.10. Except in the case of death or personal injury, our total liability under this agreement, however it arises, shall not exceed the sum of $ 1,000.

8.11. We shall not be liable to you for any loss or expense which is:

8.11.1 indirect or consequential loss; or

8.11.2 economic loss or other loss of turnover, profits, business or goodwill even if such loss was reasonably foreseeable or we knew you might incur it.

8.12. This paragraph (and any other paragraph which excludes or restricts our liability) applies to our directors, officers, employees, subcontractors, agents and affiliated companies as well as to us.


It is an essential pre-condition to you using our website that you agree and accept that www.truelocalelectricians.com.au is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable.

It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

9. You indemnify us

You agree to indemnify us against all costs, claims and expense arising directly or indirectly from:

9.1. your failure to comply with the law of any country;

9.2. your breach of this agreement;

9.3. a contractual claim arising from your use of the Services

9.4. any Content you Post to Our Website;

9.5. a breach of the intellectual property rights of any person.

10. Miscellaneous matters

10.1. You undertake to provide to us your current land address, e-mail address, telephone number as often as they are changed together with all information that we may require to enable us to fulfil our obligations under this contract.

10.2. If any term or provision of this agreement is at any time held by any jurisdiction to be void, invalid or unenforceable, then it shall be treated as changed or reduced, only to the extent minimally necessary to bring it within the laws of that jurisdiction and to prevent it from being void and it shall be binding in that changed or reduced form. Subject to that, each provision shall be interpreted as severable and shall not in any way affect any other of these terms.

10.3. If you are in breach of any term of this agreement, we may:

10.3.1 publish all text and Content relating to the claimed breach, including your name and email address and all correspondence between us and our respective advisers; and you now irrevocably give your consent to such publication.

10.3.2 remove or edit Content, or cancel any order at our discretion;

10.3.3 issue a claim in any court.

10.4. No failure or delay by any party to exercise any right, power or remedy will operate as a waiver of it nor indicate any intention to reduce that or any other right in the future.

10.5. You agree that we may disclose your information including assigned IP numbers, account history, account use, etc to any judicial or proper legal authority who makes a written request without further consent or notification to you.

10.6. Any communication to be served on either party by the other shall be delivered by e-mail.

It shall be deemed to have been delivered:

If sent by e-mail to the address from which the receiving party has last sent e-mail:

10.7. In the event of a dispute between the parties to this agreement, then they undertake to attempt to settle the dispute by engaging in good faith with the other in a process of mediation before commencing arbitration or litigation.

10.8. This agreement does not give any right to any third party. 10.9. In the event of any conflict between any term of this agreement and the provisions of the constitution of a limited company or any comparable document intended to regulate any other corporate or collective body, then the terms of this agreement shall prevail.

11. Returns and refunds

Due to the nature of the service provided, True Local Electricians do not accept any exchanges, returns or refunds

12. Links to other websites

www.truelocalelectricians.com.au may from time to time provide on its website, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between www.truelocalelectricians.com.au and the owners of those websites. www.truelocalelectricians.com.au takes no responsibility for any of the content found on the linked websites.

www.truelocalelectricians.com.au’s website may contain information or advertisements provided by third parties for which www.truelocalelectricians.com.au accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a ‘recommendation’ only and are not providing any advice nor do we take any responsibility for any advice received in this regard.

13. Disclaimer

To the fullest extent permitted by law, www.truelocalelectricians.com.au absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. www.truelocalelectricians.com.au gives no warranty that the documents, goods or services will be free of errors, or that defects will be corrected, or that our website or its server is free of viruses or any other harmful components.

Whilst we, at all times endeavour to have the most accurate, reliable and up-to-date information on our website, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information in its website or as to their correctness, suitability, accuracy, reliability, or otherwise.

It is your sole responsibility and not the responsibility of www.truelocalelectricians.com.au to bear any and all costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure you are aware of any risk you may be taking by using this website or any products or services that may be offered through it. It is your responsibility to do so.

14. Third parties

www.truelocalelectricians.com.au does not and will not sell or deal in personal or customer information. We may however use in a general sense without any reference to your name, your information to create marketing statistics, identify user demands and to assist it in meeting customer needs generally. In addition, we may use the information that you provide to improve its website and its services but not for any other use.

15. Disclose your information

www.truelocalelectricians.com.au may be required, in certain circumstances, to disclose information in good faith and where www.truelocalelectricians.com.au is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.

16. Exclusion of competitors

If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of www.truelocalelectricians.com.au. www.truelocalelectricians.com.au expressly excludes and does not permit you to use or access our website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then www.truelocalelectricians.com.au will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. www.truelocalelectricians.com.au reserves the right to exclude and deny any person access to our website, services or information in our sole discretion.

17. Copyright, trademark and restrictions of use

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website.

www.truelocalelectricians.com.au expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk extracts for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website as the source of the material.

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

18. Whole agreement

These terms and conditions represent the whole agreement between you and www.truelocalelectricians.com.au concerning your use and access to www.truelocalelectricians.com.aus website and your use and access to the documents and information on it. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth or any State or Territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

19. Exclusion of unenforceable terms

Where any clause or term above would by any applicable statute be illegal, void, or unenforceable in any State or Territory then such a clause shall not apply in that State or Territory and shall be deemed never to have been included in these terms and conditions in that State or Territory. Such a clause if legal and enforceable in any other State or Territory shall continue to be fully enforceable and part of this agreement in those other States and Territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the other clauses of these terms and conditions.

20. Jurisdiction

This agreement and this website are subject to the laws of NSW and Australia. If there is a dispute between you and www.truelocalelectricians.com.au that results in litigation then you must submit to the jurisdiction of the courts of NSW.


Contact Us for more information.