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Emergency Electrician - 24/7 Electrician - 24 Hour Electrician

0423 562 257

Level 2 Electrician
Sutherland Shire


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Level 2 Electrician
Sutherland Shire


Book Online Today!

Fill-in your details below and we will get back to you within 30 minutes or less!

True Local Electrician - Electricians Sutherland Shire - Emergency Electrician

Level 2 Electrician Sutherland Shire – 24hr ASP Level 2 Electricians

ASP Level 2 Electrician Sutherland Shire - True Local Electricians - MPD & SPD Installation
Our Sutherland Shire ASP Level 2 Electrician

Have you received an Electrical Defect and require an ASP Level 2 Electrician?

True Local Electricians are qualified Vector & Ausgrid ASP Level 2 Electricians based locally in the Sutherland Shire. We are licensed to work on all level 2 electrician projects including Switchboards, Consumer Mains, Point of Attachments (POA) & Private Poles.

As a Level 2 electrician in the Sutherland Shire we can disconnect and reconnect power supply to a premise if it is undergoing substantial renovations, and can setup temporary electrical power for builders etc. True Local Electricians provides residential, commercial and 24 hour emergency call out electrical services throughout the Sutherland Shire. We have over 15 year’s experience in the electrical industry and pride ourselves on delivering high quality workmanship.

For a FREE quote phone us 24/7 on 0423 562 257

ASP Level 2 Electrician Sutherland Shire Services

Level 2 Electrician Sutherland Shire - ASP Level 2 Electrician

ASP Level 2 Defect Notice - Ausgrid & Vector

If you have received a “Customer Installation / Private Mains Defect Report” or commonly called a Electrical Defect Notice, please contract us for a FREE quote to have the issue rectified. In order to clear a defect notice, the home owner must contract a licensed ASP Level 2 electrician to perform repairs or upgrades to their home electrical system and have the contractor submit rectification paperwork to Ausgrid or the applicable energy supplier. Depending on what area you are in, electrical defect notices can be issued by Ausgrid, Vector, Transgrid, Integral Energy & Endeavour Energy as your electrical equipment has been deemed to be in breach of NSW Safety requirements.

Customer Installation / Private Mains Defect Report

Common reasons that electrical defect notices are given: 

  • Private overhead/underground cables are damaged/deteriorated
  • Point of Attachment where Ausgrids overhead service line attaches is damaged, does not have the required minimum ground clearance, or does not have satisfactory access & requires repair
  • Defective mains box & consumer mains
  • Power pole is damaged
  • Electrical service is damaged or unserviceable,
  • Overhead cable does not have the required ground clearance of 3 meters,
  • The Crossarm on the private pole is damaged or unserviceable,
  • Private overhead lines do not have the minimum safety clearance to ground and require retentioning,
  • Ausgrids overhead or underground service cable has been damaged and requires replacing
  • Tree’s adjacent to the private overhead lines do not have required clearance,   
  • Defective or missing equipment,
  • Missing Service Fuses / No Service Fuses
  • Broken point of attachments which are hanging off a roof,
  • Old switchboards with porcelain fuses, old or missing service fuses, and asbestos panels,
  • Low hanging overhead cables,
  • FM:7100 metering installation defects,
  • Metering family defects,
  • Defective mains box,
  • Tree’s falling onto cables,
  • Sagging powerlines,
  • Rusted equipment – Rusty power poles & point of attachments,
  • Requirement for a Riser Bracket
  • Old and deteriorated VIR Cable or Cotton Sheet Cable
  • The supply to the property was disconnected for safety

The property owner has up to 21 days to contact a ASP level 2 electrician to fix issues listed on a defect notice. The level 2 electrician must perform the repair and submit a NOSW notice to the electrical company. If you exceed the 21 day period, the property will be disconnected from the main power network which will result in the loss of all access to electricity network until the repairs are complete.

ASP Level 2 Electrician - Ausgrid Customer Installation & Private Mains Defect Report, True Local Electricians
ASP Level 2 Electrician - Ausgrid Defect Report
Level 2 Electrician Sutherland Shire - ASP Level 2 Electrician
ASP Level 2 Electrician - Vector Defect Report

Switchboard Repair & Switchboard Upgrade

The switchboard controls how all of the electricity is routed throughout your home, ensuring power can reach all areas of your home. However, the switchboards of the past weren’t designed to accommodate the higher electricity needs of modern appliances, as the technology didn’t exist at the time. If you have old & obsolete ceramic fuses, your switchboard may need to be upgraded to a newer model to give your appliances and other electronics the stable current they need to operate optimally. We will convert your ceramic fuses, or out dated circuit breakers to individual RCD/RCBO safety switches. Read more about our switchboard repair services.

Other reasons to request a Free Switchboard safety inspection from us if you have:

  • Electrical Defect Report Received by Ausgrid
  • Missing Service Fuses
  • A fuse box with hard-wired circuit breakers or plug in fuses
  • A renovation is approaching, and you need to relocate your electrical switchboard
  • Upgrade from single phase to three phase power
  • Your electrical switchboard is causing safety concerns
    • Power Outages or Lost Power to some circuits in your home
    • Smokey smell coming from your switchboard or Power Point 
    • Flickering lights
    • Crackling noises from your fuse box
    • Sparking from your Switchboard or Power Outlet
    • You smell a smoky odor, electrical sparking, have a power outage, or the lights are flickering.
  • Your home has recently been renovated, and your electrical load may have increased.
  • Your house wiring is old and under sized and may need re-wiring

If you would like to schedule a FREE safety inspection of your switchboard, contact one of our ASP level 2 electricians in the Sutherland Shire here.

Point of Attachment (POA)

Your Point of Attachment bracket or POA as commonly referred is the main bracket which supports the over head aerial electricity wires as they come in from the street to your home. Commonly the bracket will be attached to the eves of your home and feed your switchboard via consumer mains cables. In older homes, the point of attachment and its supporting wood can deteriorate causing the cables to sag or become dethatched. Your point of attachment can be subject to a level 2 defect notice if it does not meet current guideline, the most common being a 3 meter clearance between the ground and the overhead cables. In circumstances where there is not sufficient clearance, a riser bracket can be installed. If you have been defected, please phone us, your local ASP Level 2 electrician on 0423 562 257 to perform a Point of Attachment Replacement.

Level 2 Electrician Sutherland Shire - ASP Level 2 Electrician
Point of Attachment (POA)

Consumer Mains

Why Upgrade Old Consumer Mains?

Many mains cables in older Sutherland Shire homes typically have 6mm Consumer Mains which was the standard years ago when we had far less power hungry technology in our homes, however the latest standard is 16mm. Homes with 6mm consumer main cables are more likely to overwork which can lead to fires, burning and other hazards. These hazards can include:

Electrocution – If you were to touch wiring that is exposed or when there is a large amount of voltage running through the older cables, the result can be fatal. Even in the event the wires are not touched, the cables are still a hazard and can lead to severe issues.

Fire Hazards – as cables become worn or receiving too much voltage over the years, they can spark, increasing the chance for an electrical fire

Power Outages – when cables are overworked, older consumer mains  cannot take the amount of voltage which can lead to overload. Most power issues that lead to outages are often linked to the older consumer mains having failed. Old consumers mains cannot keep up with all the electrical appliances in use and will simply stop working.

Consumer Main Types & Sizes

Consumer main sizes of old Sutherland Shire homes range from 6mm – 16mm, and commercial offices from 16mm plus. If your home has mains of the smaller size cable, and depending on its type, it can mean there may be over load issues in supplying the needed power and voltage. Generally speaking, a 6mm cable has a rating of 40amps, whereas a 16mm cable rates to 63amps and should be used accordingly.

Today, there is more electrical appliances in modern buildings and homes in the Sutherland Shire, therefore there is greater need for power. In these circumstances you need to be aware of multiple devices on at once and needing the amps to run, therefore  putting strain on the outdated consumer mains to overload point. In these circumstances you should consider upgrading your Consumers Mains to modern day standards.

VIR Cables and Consumer Mains

The older the home in Sutherland Shire, the chance of it being installed with VIR (Vulcanised Indian Rubber) increases. These outdated wires are no longer used and a hazard as they do not age and often linked to the cause for serious issues. Common issues include, electrocution, electrical fires, electrical short circuits and other problems are often a result of these cables. Typically, as they get older, the insulation deteriorates away from the conductors which increase the risks. Furthermore, VIR cables was often installed in steel conduits which therefore poses a further risk as the exposed wire may contact the metal.

If you know that these are installed in your home, or require a FREE safety inspection, contact us today to discuss your options on having this cable replaced.

Consumer Mains Electrical Defect Notices

Commonly due to age and danger of old consumer mains, Electrical Defect Notices can be given to Sutherland Shire residents to have them removed. In NSW, the older consumer mains will need to be upgraded, and new ones installed in their place – please visit ‘New South Wales Standard Electricity Service & Installation Rules’.

In these circumstances, Ausgrid will deliver an electrical defect notice requiring that the building needs new consumer mains. In this instance you will need to contact a Level 2 Electrician to install new consumer mains in your Sutherland Shire Property. For more information on how to handle Ausgrid Electrcial Defect Notices and Endeavour Energy Notices, please contact us.

XLPE Cabling – The Modern Standard

Cross-Linked Polyethylene (XLPE) consumer mains are the safest and modern day solution for consumer mains. This cable is now the norm in any new installations in Sutherland Shire domestic & residential buildings and have a minimum size of 16mm in all applications.

XLPE is safer and works with modern power needs with stronger insulation,  tensile strength increases, elongation and impact resistance. Furthermore, carbon block is included in the mix which provides cut through resistance and hot deformation for further improvement. These cables are a great solutions as they are designed to last longer, not melt/ deteriorate and can handle the voltage increase.

Please note – when working with consumer mains and XLPE, you need to have work completed by a Level 2 Electrician. Your normal electrician does not have the training, and legal authority to do so. Hiring a skilled and certified level 2 asp electrician from True Local Electricians is the way to go.

How to Install House Mains & Consumer Mains

Consumer main cables which a level 2 electrician installs are usually installed using the roof cavity by the Point of Attachment, where the main overhead cables are located and attached to the house. Alternatively they can be installed through underground measures, at a private pole within the property. This is done through a green electrical transformer box or at the street light in front of your home.

Electricity Metering Panels – Smart Meters

Electricity retailers are progressively rolling out upgrades to Smart Meters across Sydney. If you have received an electrical defect notice for your switchboard and require a Level 2 Electrician to rectify the issue to allow the upgrade to smart meters please phone us on 0423 562 257 for a quote.

An electrical meter displays the amount of electricity which is being consumed  for billing measurement purposes. Your electricity retailer then uses this information to calculate your charges. Typically, a meters measures the number of kWh used, or energy consumed, during a billing cycle which is sent to your energy retailer. Most meters now days are digital and report back to the electrical retailer, however for older homes a meter reader might perform quick electrical inspections a few times a year.

There are three types of meters which could be installed in your Sutherland Shire home to measure electricity usage.

Accumulation Meter

These meters measure the overall electricity consumption irrespective of the time and usage of the electricity. These types of meters are in alot of old Sutherland Shire homes – the electricity retailer will not charge the rates on the time of day but will rather will charge a flat rate. These meters are commonly called a flat rate meter due to it charging at a flat rate.There are three different types of accumulation meters which will display the reading in different ways

A digital display as the number electrically displayed

A dial display that displays 5 digits where a hand will indicate the amount of electricity used

The cyclometer displays the meter reading through an analogue clock

Generally in Sydney & The Sutherland Shire, the billing period is every three months where a meter reader will inspect your switchboard to determine the amount of electricity used in kWh.

Interval Meter

Interval meters will measure the electricity used per half an hr, which allows  retailers to determine the amount of electricity used during the day. Retailers then offer either a flat rate or tariffs to be used when being charged. The meter reader still arrives quarterly and reads the information to the electrical retailers to be charged.

Smart Meter

The latest of all meters is the Smart meter. They are similar to interval meters however more importantly does not need a meter reader in person to analyse the information. Electricity usage is sent electronically to the retailer and you as the individual can read the data electronically when ever you like at your switchboard. When performing meter installations, it is compulsory to have smart meters installed.

Sydney Peak and Off Times

Within NSW the main electrical retailers are Ausgrid, Endeavour Energy and Essential Energy. Each provider can measure consumption depending on usage during peak, shoulder and off-peak times, measuring when electricity is consumed and cost.


Peak:  Monday – Friday, 2pm – 8pm (excluding public holidays)

Shoulder: Monday – Friday (excluding public holidays), 7am – 2pm and 8pm – 10pm. Weekends and public holidays, 7am – 10pm

Off-Peak: All other times

Endeavour Energy

Peak: Monday – Friday, 1pm – 8pm (excluding public holidays)

Shoulder: Monday – Friday (excluding public holidays), 7am – 1pm and 8pm – 10pm. Weekends and public holidays, 7am – 10pm

Off-Peak: 10pm – 7am each day

Essential Energy

Peak: Monday – Friday, 7am – 9am, 5pm – 8pm

Shoulder: Monday – Friday, 9am – 5pm, 8pm – 10pm

Off-Peak: All other times

How Does an Electric Meter Read Power?

Most meter readers will read power by kilowatts per hour. One watt is produced by one voltage and amperage measuring the electrical potential. The amount of electricity used will need time added into the formula to give an accurate reading. Every hr the number of kilowatts used is measured, with one kilowatt per hour equalling 1,000 watts. This means that if a light with 100 watts is used for 10 hours, then 100 watts by 10 is 1,000 watts consumed.

How to Choose the Right Electrical Tariff?

Tariffs will be applied depending on how energy is utilised in the property with their being two main types:

Flat Rate or Single Rate Tariff – these will not be influenced by off-peak and peak times but will charge a single rate. This one rate will be charged no matter the time or the day electricity is used. When there is a lot of electricity used on a retry this type of tariff will be favoured one. Regular households can also benefit from a single rate especially as most people are home at one specific time.

Time of Use Tariff – the time of day will influence how much electricity was used will be charged. Peak periods are more expensive and off-peak periods are less expensive. This means that if electricity was used during peak times then it would cost more than if it was used during off-peak times. If electricity is mainly used at night or at times during usual off-peak then a person could favour this tariff. Using electrical mainly during off-peak times will cost less than a flat rate.

True Local Electricians Sutherland Shire will work at any time to carry out reliable and professional electric meter work. Our electricians are licensed to operate with any electrical meter type while operating with meters under any electrical retailer. We work across all of the Sutherland Shire, and are able to assist you with any Level 2 work.

Private Power Pole Replacement

Private Power Pole systems are what deliver electricity to your Sutherland Shire home beyond your connection to the electrical grid in the street. You as the property owner is responsible for maintaining that the cabling and system is safe and working at all times. If your system is deemed to be unsafe, an electrical defect notice can be issued in which you will be required to phone a level 2 electrician like True Local Electricians for assistance.

Erected on a property, a private power pole is the electrical source for the residence. Private poles are attached to the house by cables and the point of attachment connecting it to the main electricity grid. Connections are able to be shared amongst multiple homes, then the private pole electrical power line allows the electricity to be diverted to a single property. The connection then then flows to to the main electrical switchboard where it then can be transmitted to any part of the house.

Private poles are often installed in new residence and existing houses where the current pole is wooden or metal and showing signs of rust and deterioration.

Main Types of Power Poles we Install

There are two main types of private power poles which can be installed onto a Sutherland Shire property, timber and galvanised/ steel. Both poles have  positives and negatives to consider which comes with their installation and intended usage. However it may come down to individual preference from the Sutherland Shire home owner.

Timber Private Power Pole

Timber private power poles are more expensive than steel, and have a life of up to 30 years, which is the longest life you will get from a private pole. Wooden poles are non-conducive and safer for your surrounding area while offer a more natural look to the property. On the other side, timber poles can be more prone to being damaged by termites, especially in coastal area and when active termite mounds are observed. Timber can also rot more easily if living in an area that is higher in moisture – however rain is fine, as the poles are designed to dry quickly.

Galvanised Steel Power Pole

Galvanised and steel private power poles are increasing in popularity. First off a steel pole is installed, and then galvanisation is completed where a coating of protective zinc is applied to the pole to prevent rusting. You as the home owner are then free to paint the pole to a colour of your choice whilst not connected. Cabling is run inside the pole and not exposed like timber poles, therefore this pole can be more aesthetically pleasing. They are also smaller in size and more affordable. Unfortunately, once the layer of zinc wears away rust can form and begin to decompose the metal, especially prevalent in places near saltwater. Not lasting as long as timber, the life of a galvanised poles is around 15 years.

Private Power Pole Placement Safety

As the Sutherland Shire home owner, you are responsible for general maintenance of a power pole such as:

  • Regularly inspect the condition of the pole and the wires
  • After extreme weather including storms and heavy winds, making sure there is no damage
  • Regular landscaping, including trimming nearby trees, to ensure winds and the vegetation will not ruin the wires/ pole
  • Professional inspections, by licensed level 2 electricians, are often carried out for identifying any other damages which untrained people cannot

How Do We Install & Replace Power Poles?

If you require a private pole replaced or installed in the Sutherland Shire, we will:

  • Inspect the area and ensure it is clear from vegetation and it can be connected to the electrical network and property through the point of attachment.
  • Disconnect the power.
  • Safely remove the old power pole.
  • Drill a hole for the new power pole
  • Install and replace with a new pole
  • Reconnect to the electrical network

Electrical Defect Notices For Private Power Poles

If issues with poles are identified by a power company, such as Ausgrid, Endeavour Energy and Essential energy, they will deliver an electrical defect notice to the property. This notice can be issued for a number of reasons including if trees are growing too close to the pole and when there are visible damages present such as decay, termite damage or the pole has fallen. An electrical defect notice will contain a list of actions for a level 2 asp electrician to take with regards to the power pole. As the private power pole is the homeowner’s responsibility, it will be their responsibility to organise the tasks on the notice. Calling a licensed level 2 electrician is the most effective option to take and should happen as soon as possible.  The jobs outlined on the notice will need proper addressing within 21-30 days. If they are not, the main power supply to the building will be shut-off until the repairs are complete

After Hours & Emergency Level 2 Electricians Sutherland Shire

If you are experiencing an emergency, we offer 24/7 After Hours Level 2 Electrician services to the Sutherland Shire. If you need afterhours service, call our Level 2 Electrician on 0423 562 257

Frequently Asked Questions – ASP Level 2 Electrician Sutherland Shire

Why Have I Received An Electrical Defect Notice?

If you have received an electrical defect notice please contract True Local Electricians to have the issue rectified. Defect notices require a Level 2 electrician to inspect and correct your issue. Defect notices are issued by Ausgrid & Endeavour energy as your electrical equipment is in breach of NSW Safety requirements. Common reasons can include: dangerous or missing equipment, point of attachment issues, outdated switchboards, low hanging overhead cables, vegetation falling onto cables and weakened powerlines / power poles. The property owner has up to 21 days to contact a level 2 electrician to fix this problem. If you exceed the 21 day period, the property will be disconnected from the main power network which will result in the loss of all access to electricity until repairs are complete.

What Is an Electrical Defect Report?

An electrical Defect Notice is another name for a Customer Installation / Private Mains Defect Report. This is a report for items of your home electrical system which do not meet current safety standards. These items must be rectified within 21 days.

What Is a Level 2 Electrician Compared To A Normal Electrician?

A level 2 electrician is a specially trained electrician that can connect and disconnect a property to and from the electricity grid, which can include above and underground connections.

I Smell Electricity Burning, What Should I Do?

If you smell an electrical burning smell you should contact True Local Electricians immediately on 0423 562 257. Burning smells can be caused by loose circuit breaker wires, hot joins, overloaded wiring or faulty circuit breakers.

When Does My Electrical Equipment Need An Upgrade?

Your circuit breakers and fuses will need an upgrade when they becomes faulty due to wear and tear, you have added more load to your home electrical system or an electrical issue arises. If you are unsure about your homes electrical system, we can provide you with a FREE safety inspection for piece of mind.

Do I Need A Private Power Pole Installed?

Only level 2 electricians can install private power poles due to danger in the connection and point of attachment. If a tree has fallen on your power pole and you now have a point of attachment issue, True Local Electricians highly trained L2 technicians can carry out these installations and repairs across The Sutherland Shire .

What Does A Level 2 Electrician Do?

Some of the work a licensed level 2 electrician can carry out include repairing damaged cables and consumer mains, upgrading meter panel and switchboards, replacement of VIR & cotton sheath cables, and private power pole installations

What Is An Electricity Meter?

A meter is used to measure your household’s gas and electricity consumption. The average Australian household typically uses a single phase meter whereas apartment complexes may not be able to access theirs. If you need any help with your electricity meters you can contact True Local Electricians.

What Is An Electrical Tariff?

An electrical tariff is an amount charged to you in order to provide energy under your property’s contract. They are either located on the second or back page of your electricity bill and include both fixed and variable charges. A single rate tariff is suitable for home’s with relatively high energy usage.

What Does A Level 2 ASP Mean?

Electricians in Australia must go through advanced training and certification in order to work on different types of jobs. Level 2 Electricians performing work to the Sutherland Shire must hold an ASP (Accredited & Authorized Service Provider) qualification provided by Ausgrid, Endeavour Energy and Essential Energy under the Electricity Supply Act 1995. Electricians can be certified at 3 different levels.

Level 1 ASP Electricians

Electricians holding this certification are permitted to connect residential and commercial properties to electricity network. They are free to extend your network capacity as well as perform electrical installations, electrical repairs and electrical maintenance to your residential and commercial electrical systems. Some of the specific tasks Level 1 ASP electricians can complete include:

Class 1A: Hanging, laying and jointing electricity cables

Class 1A: Assembling electricity poles and private power poles

Class 1B: Excavating underground cables trenches

Class 1C: Working with live electric cables

Class 1C: Constructing and working within electrical distributions substations

Level 2 ASP Electricians

This specialist electrical services qualification enables l2 electricians to work on live electrical services whether they be overhead or underground. Working on the electrical supply network requires advanced knowledge of safety as well as specialist knowledge due to the danger and complicated procedures involved. Those with level 2 electrical qualification can also perform electrical installations, electrical repairs and electrical maintenance works. Some of the specific work a Level 2 ASP is qualified to completed includes:

Class 2A: Disconnecting and reconnecting service lines at the point of attachment

Commonly referred to as D&R (disconnect and reconnect), this electrical service involves operating directly on electrical service lines which supply a building with power.

You may require this service after having receiving an electrical defect notice. Your property could have received this defect notice for a number of reasons

These can include your property having issues with upgrading consumer mains, point of attachment, point connection and private power pole connection.

Class 2B: Working on underground service conductors and wiring systems

Replacing and removing local electricity distributors

Installing, relocating, upgrading and connecting underground service lines

Replacing service protection devices and neutral wiring links

Class 2C: Working on overhead service conductors and lines

Replacing and removing a local electrical distributor

Installing, relocating, upgrading and connecting overhead service lines

Replacing overhead service protection devices and neutral wiring links

Class 2D: Working with network service equipment such as service protection device and fuses

Replacing and removing network service equipment

Installing, relocating, upgrading and connecting service protection devices and fuse

Energising service network equipment

ASPs can only carry out this service if they are a provider with the Australian Energy Marketing Operator (AEMO)

Level 3 ASP Electricians

This base qualification only allows an electrician to deal with the design and distribution of an electricity  network either underground or overhead. Level 3 electricians are not permitted to perform connections, installations, maintenance or repair works. Some of the work a Level 3 Asp can carry out includes

Class 3A: designing overhead electricity networks

Class 3B: designing underground electricity networks